Privacy Policy
for Nexcel Solutions
Introduction
Nexcel Solutions (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you interact with our website (nexcelsolutions.com) or use our services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Information We Collect
Information You Provide
- Name, email address, telephone number, mailing address, and company name (where applicable)
- Communication records such as emails, inquiries, and website form submissions
Information Collected Automatically
- IP address, browser type, device type
- Pages visited and time spent on pages
- Clickstream and behavioral data
We also use cookies and similar tracking technologies to improve your experience and analyze site performance. You can control cookies through your browser settings.
Information from Third Parties
We may receive information from third-party partners such as analytics or marketing platforms if you have granted them permission to share your data.
How We Use Your Information
- Provide and maintain our services
- Respond to inquiries and manage client relationships
- Send service updates, confirmations, and reminders
- Deliver marketing communications (only if you opt in)
- Analyze website performance and improve user experience
- Comply with legal requirements and enforce policies
Legal Bases for Processing
- Consent: When you submit information or opt into communications
- Contract: To fulfill service agreements
- Legitimate Interests: To operate and improve our services
- Legal Obligation: To comply with applicable laws
How We Share Your Information
We do not sell your personal information.
Service Providers
We work with trusted vendors (hosting providers, payment processors, analytics services) who assist in running our business. They may only use your information to perform services on our behalf.
Legal Requirements
We may disclose information if required by law or legal process.
Business Transfers
If our company undergoes a merger or acquisition, personal data may transfer to the successor entity under the same privacy terms.
No Mobile Opt-In Sharing
No mobile information (including phone numbers) or SMS opt-in consent will be shared with third parties or affiliates for marketing purposes. Text messaging originator opt-in data and consent are excluded from all sharing categories and will never be shared with third parties.
SMS and Email Communications
SMS Consent
By checking the consent box and providing your phone number, you agree to receive SMS messages from Nexcel Solutions. Message and data rates may apply. Message frequency may vary. Reply STOP to opt out or HELP for assistance at any time.
Email Marketing
You may unsubscribe from promotional emails at any time using the unsubscribe link in each message.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.
Your Privacy Rights
- Access your personal information
- Correct inaccurate data
- Request deletion of data
- Restrict or object to certain processing
- Withdraw consent for communications
- File a complaint with a supervisory authority
To exercise your rights, contact us using the information below.
Data Security
We use administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, or destruction. However, no online system can guarantee absolute security.
Third-Party Links
Our website may link to external websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted here with a “Last Updated” date. Continued use of our services means you accept the revised policy.
Contact Information
Email: support@nexcelsolutions.com
Phone: +1 (302) 797-8888
Head Office (Main Branch):
112 Capitol Tr, Newark, DE 19711, United States
US Branch (Bothell, WA):
23226 24TH AVE SE, Bothell, WA 98021, United States
Sub-Branch (Lahore):
289, Block H-2, Johar Town, Lahore, Pakistan